Shipping policy

Shipping conditions
1. shipping within Switzerland
We deliver exclusively within Switzerland. All orders are shipped from our warehouse in [location].

1.1 Shipping options & delivery times
We offer the following shipping methods:

Standard shipping (Economy): 2-4 working days
Express shipping (Priority): 1-2 working days
Express shipping: Delivery on the next working day (for orders placed before 12:00 noon)
On-site collection: Free of charge at [address] by arrangement
Note: Orders received at weekends or on public holidays will be processed on the next working day.

1.2 Shipping costs
Standard shipping: CHF X.XX
Priority shipping: CHF X.XX
Express shipping: CHF X.XX
Free shipping from: CHF XX.XX
2. shipping confirmation & shipment tracking
As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your delivery at any time via the link in the email.

3. international shipments
We currently do not offer shipping abroad.

4 Delivery conditions
We only ship to addresses within Switzerland (no packing stations or P.O. boxes).
If delivery is not possible (e.g. wrong address or non-acceptance), we reserve the right to charge the costs for a new delivery.
5 Damaged or lost shipments
If your order arrives damaged or lost, please contact us at [email address] within 48 hours of receipt. We will find a solution with the shipping service provider.

6. returns & returns
If you wish to return your order, our Returns & Refunds Policy applies.

Returns must be made within 14 days of receipt.
The goods must be unworn, undamaged and in the original packaging.
Return shipping costs are the responsibility of the buyer, unless the item is faulty or incorrectly delivered.
7. contact
For questions about our shipping conditions, you can reach us at:
📧 info@jfkandco.com